UTILITIES

Unless the Housing Office informed you that gas and/or electricity charges are included in your rent, you need to call the utility companies to have the existing accounts for your unit put in your name.

If the accounts are not transferred to your name within the first 10 days of occupancy, your bills will be sent to Fuller Housing and you will be charged $20/month in addition to your billed charges until the accounts are put in your name.

International Students can use their passport in lieu of social security number.

ELECTRICAL SERVICE

Pasadena Water and Power, (626) 744-4005
100 N. Garfield Avenue, Room 121
Hours: Mon.-Fri. 7am-7pm, Sat. 8am-4 pm

A deposit may be required as well as a connection fee. There is a special assistance program for low-income households. Your social security number, driver’s license number, date of birth, complete address (including zip code) and phone number are required. If you do not know or have all of these, you may be asked to go to their office in person.

GAS SERVICE

The Gas Company, (800) 427-2200
Korean speaking specialist (800) 427-0471
1214 E. Green Street
Hours: Mon.-Fri. 9am-5pm.
Non-refundable $25 set-up charge

Deposit varies based on location. Your social security number, driver’s license number, date of birth, complete address (including zip code), phone number and the name of the nearest cross street are required. Also, let them know that the meter is accessible.

* No Gas Service for Chang Commons @ 261, 271, 281, & 291 N. Madison Avenue.

TELEPHONE SERVICE

AT&T (800) 310-2355
Call Center for non-English speaking (800) 203-8600
Call Center for Korean speaking (800) 300-6657
(Plan on about 30 minutes to set up a new account)

There is an initial fee plus plan rate. Special Universal Lifeline Telephone Service available for low-income households. Purchase monthly telephone maintenance insurance plan because Fuller Housing is not responsible for telephone wiring in and out of your unit. Your social security number, driver’s license number, date of birth, and complete address (including zip code) are required. If you do not have a social security number or driver’s license, you will need to go to the branch office for a positive identification check after setting up the account.

FRONT GATE INTERCOM: Chang Commons and Koinonia residents may have a local phone number programmed to their front gate intercom in order to provide visitors access.  Please contact the Housing / ResCom office to have this setup for you.

* For Chang Commons Only @ 261, 271, 281, & 291 N. Madison Avenue
For TELEPHONE & INTERNET service ONLY contact:
AT&T representative
1-877-225-0000
For DSL, Telephone & Satellite TV service contact:
AT&T / DISH representative 1-877-865-1560

!! It is your responsibility to put your electricity, gas and/or telephone accounts in your name and have the bills sent directly to you unless otherwise directed by Fuller Housing. Fees listed are subject to change without notice. !!